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Why is Krita not saving my work?

Category: QuestionsWhy is Krita not saving my work?
Ali asked 6 months ago

Krita isn\’t letting me save my work, this wasn\’t the issue a few weeks ago.
   I\’ve tried

  • Uninstalled and reinstalled Krita 
  • Changing the name of my art piece
  • shutting down and restarting my computer

Please help

Nabil Maghfur Usman replied 6 months ago

Maybe your computer is extremely low on storage space.

What exactly happens when you click File -> Save, and what did you expect to happen?

T.R.O Nunes replied 6 months ago

^ It would help to know what exactly happens.

Also “Uninstalled and reinstalled Krita” Uninstalling Krita doesn’t really reset the program:

The appdata is usually found in c:Users\YourUserName\AppData however, the AppData folder is hidden by default so you might have to go to view options in your file browser and check “hidden items”
Please try actual clean reinstall!

1 Answers
Boudewijn Rempt Staff answered 6 months ago

It might be this issue: sometimes a windows update changes these settings. See https://docs.krita.org/en/KritaFAQ.html#windows-krita-cannot-save
If the message is “File not found. Check the file name and try again.”, you probably have Controlled Folder Access enabled.

  • Select Start > Settings .
  • Choose Update & security > Windows Defender.
  • Select Open Windows Defender Security Center.
  • Select Virus & threat protection, and then choose Virus & threat protection settings.
  • Under Controlled folder access, turn it on or off.

You can also whitelist Krita, following these instructions.