< Back to Questions Listing

Touch painting not working? (Ubuntu, Dell Inspirion)

Category: QuestionsTouch painting not working? (Ubuntu, Dell Inspirion)
Maddy asked 4 weeks ago

Hello, touch painting isn’t working. I can draw with a mouse, however. The touch screen is responsive in every other program. I have a hand-me-down Dell Inspirion, unsure of the model number or where to find it. I tried messing around with a lot of the settings to see if it was a memory issue or such with no change.
Copied from bug report system information:
Krita
Version: 4.1.5
Qt
Version (compiled): 5.11.1
Version (loaded): 5.11.1
OS Information
Build ABI: x86_64-little_endian-lp64
Build CPU: x86_64
CPU: x86_64
Kernel Type: linux
Kernel Version: 4.18.0-13-generic
Pretty Productname: Ubuntu 18.10
Product Type: ubuntu
Product Version: 18.10
OpenGL Info
**OpenGL not initialized**
 
Copied from device details:
Memory: 7.7 GiB
Processor: Intel® Core™ i7-6500U CPU @ 2.50GHz × 4 
Graphics: Intel® HD Graphics 520 (Skylake GT2)
GNOME: 3.30.1
OS Type: 64-bit
Disk: 251.0 GB
I will provide any additional information as needed. Thank you so very much.

1 Answers
Wolthera van Hövell Staff answered 4 weeks ago

Go to settings → configure Krita → general → tools and there toggle ‘enable touch painting‘.

Maddy Maddy replied 4 weeks ago

Hi, OP here. I reread my post and — oops! Forgot to mention that I do have the setting enabled and it does not work regardless.

Wolthera van Hövell Staff replied 4 weeks ago

Check if the tablet tester works? It’s in Settings→ configure Krita → Tablet settings. It should show some debug output.

Maddy Maddy replied 3 weeks ago

Yes, the tablet tester works. I find that I can select anything in Krita with touch, the actual canvas is the only unresponsive area.